OSAR Solutions Privacy Policy

Effective Date: 10/3/25
Last Updated: 10/3/25

1. Introduction

Welcome to OSAR Solutions (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit or use our website, services, or otherwise interact with us (collectively, the “Services”).

By accessing or using the Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. What Information We Collect

2.1 Personal Information

We may collect information that identifies or can be used to identify you (“Personal Information”), such as:

Name

Email address

Postal address

Phone number

Company name

Job title

Payment/billing information (if applicable)

Other information you provide directly (e.g. in contact forms, support requests)

2.2 Non-Personal / Aggregated Information

We may collect non-personal information, which does not by itself identify you, such as:

Browser type and version

Device type, operating system, and unique device identifiers

IP address

Referring / exit pages and URLs

Pages viewed / features used / time spent

Usage statistics and analytics data

Geolocation data (in aggregate or approximate form)

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and similar technologies to collect information and improve our Services.

Some cookies are essential for core functionality.

Others allow us to analyze site usage and performance, and provide personalized content or advertising.

You may be able to disable or block certain cookies via your browser settings, though this could affect your ability to use certain features of the Services.

3. How We Use Information

We use the information we collect for various purposes, including to:

Provide, operate, maintain, and improve our Services

Respond to inquiries, support requests, or customer service

Send you administrative information (e.g. updates, changes, security alerts)

Personalize your experience (e.g. content tailored to your interests)

Process payments (if applicable)

Monitor and analyze usage, trends, and performance

Detect, prevent, and address fraud, security issues, or abuse

Comply with legal obligations

4. Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers / Contractors: We may share your information with third-party vendors, service providers, or contractors who assist us in delivering our Services (e.g. hosting providers, payment processors, analytics firms), under confidentiality obligations.

Business Transfers / Corporate Transactions: If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information when required by law, regulation, subpoena, court order, or other legal process, or to governmental authorities.

Protection of Rights: We may disclose your information if we believe doing so is necessary to enforce our terms, protect our rights or property, or ensure the safety of users or the public.

Aggregated / De-identified Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you.

5. Security

We take reasonable administrative, technical, and physical measures to safeguard your information against unauthorized access, use, alteration, or disclosure. However, no security system is perfect or fully invulnerable. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as needed to provide our Services, fulfill legitimate business purposes (e.g. legal, accounting, reporting), resolve disputes, and comply with applicable laws. When we no longer need your information, we will delete or anonymize it as appropriate.

7. International Transfers

If you are located outside the country where our servers or operations are located, your information may be transferred to, stored in, and processed in a jurisdiction different from your own. We will take steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your Personal Information:

Access: request a copy of the data we hold about you

Correction: request correction of inaccurate or incomplete data

Deletion: request that we delete your data

Restrict / object: restrict or object to certain processing (e.g. direct marketing)

Portability: receive your data in a structured, portable format

Withdraw consent: if processing is based on consent, withdraw your consent (without affecting past processing)

If you wish to exercise any of these rights, please contact us (see “Contact Us” below). We may ask you to verify your identity before granting your request.

9. Children

Our Services are not intended for children under [age 13 / or as applicable in your jurisdiction]. We do not knowingly collect Personal Information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. SMS Messaging and Communications

By providing your phone number through our website, forms, or booking pages, you consent to receive SMS messages from OSAR Solutions related to appointments, updates, and promotional offers. Message and data rates may apply depending on your mobile carrier. You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. We will only send text messages to individuals who have provided their consent, and we do not share phone numbers with third parties for their own marketing purposes.

We comply with all applicable laws and carrier requirements regarding SMS communication, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

10.1 Third-Party Links

Our Services may contain links to third-party websites, products, or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. If the changes are material, we may provide more prominent notice (e.g. email, in-app notice). Your continued use of the Services after changes take effect implies

acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us:

OSAR Solutions
Phone: +1-800-947-2449
E-mail: [email protected]

OSAR, LLC
PO Box 1664
Buford, GA 30515 · USA